Agro Ford Chemical India Pvt. Ltd. (“we”, “us”, or “our”) is committed to protecting the privacy of every farmer, distributor, and customer who interacts with our website agroford.florixaa.online (“Site”). This policy explains what information we collect, how we use it, and your rights over it.
1. Information we collect
When you visit our Site or place an order, we may collect:
- Personal identification information: name, email address, phone number, shipping address
- Order details: products purchased, invoice information, payment method (we do not store card numbers)
- Device and usage data: IP address, browser type, pages visited, referring URLs via cookies and analytics tools
- Communications: messages sent to us via contact forms, email, or WhatsApp
2. How we use your information
- To process and fulfil your orders and send order confirmations
- To provide shipping updates and delivery notifications
- To respond to customer service queries
- To send product updates, seasonal offers, and farming advisories (with your consent)
- To improve our website and services through analytics
- To comply with applicable Indian laws and regulations
3. Sharing of information
We do not sell or rent your personal data. We may share it with:
- Logistics and courier partners for order delivery
- Payment gateway providers for secure transaction processing
- IT service providers who host and maintain our website
- Government authorities when required by law
4. Cookies
Our Site uses cookies to enhance user experience, remember your cart, and analyse traffic. You may disable cookies in your browser settings, though some features may not function correctly.
5. Data security
We implement industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure. All payment transactions are processed over SSL-encrypted connections.
6. Your rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at hr@agrofordchemicalindia.com.
7. Changes to this policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the effective date above and, where appropriate, by email.
8. Contact us
Agro Ford Chemical India Pvt. Ltd., Sanand GIDC, Ahmedabad, Gujarat, India
Email: hr@agrofordchemicalindia.com · Phone: +91-9238403986